Kristen Doyle leads Aon’s public fund business and is a member of the firm’s client advisory group. In this role, Doyle is responsible for sourcing the right resources, research, and expertise necessary to properly service public sector clients.
Prior to leading client advisory, Doyle led the trust services team in the US, focused on custody, securities lending, and transition management. She’s also been responsible for managing the transition management research and implementation team in the US, UK, and Canada. As knowledge brokers go, Doyle’s background gives her insight into the operational nuts and bolts of finance—not just the theory.
According to Doyle, as her own career has evolved, so has the investment industry, and that means that consultants are coming into the investment process in new ways. “One of the things that has changed the most,” she says, “is how consultants are being utilized. We have specialized expertise in providing faster and more efficient implementation capabilities to institutional investors, and we are now delivering an asset management-like expertise to our clients.”
Going forward, Doyle says that consultants will continue to play a critical role in the investment industry, even if the day-to-day looks quite a bit different than it has before. “We are an important piece in the governance structure for institutional investment programs,” she notes.