2019 Transition Management Survey

Transition Manager League Tables


Number of Regions Qualified and Responses
(Canada Providers)

Qualified providers Number of responses
Pavilion 10
State Street 6
All Respondents 18

Percentage of “Extremely Satisfied” Clients
(Canada Providers)

Rank “Extremely Satisfied”
1 Pavilion 90.0%
2 State Street 66.7%
All Respondents 72.0%

Transition Complexity (Canada Providers)

(5 = “extremely complex”; 1 = “very simple”)

Rank Transition complexity
1 State Street 3.83
2 Pavilion 3.8
All Respondents 3.83

Disclosure of Performance vs Benchmarks
(Canada Providers)

5 = “complete disclosure”; 1 = “no disclosure”

Rank Disclosure of performance vs benchmarks
1 Pavilion 4.90
2 State Street 4.33
All Respondents 4.56

Assessment of Performance vs Pre-trade Estimate
(Canada Providers)

5 = “always below”; 1 = “always above”

Rank Performance vs. central point estimate
1 State Street 3.67
2 Pavilion 3.44
All Respondents 3.35

Overall Satisfaction (Canada Providers)

5 = “extremely satisfied”; 1 = “not at all satisfied”

Rank Overall satisfaction
1 Pavilion 4.90
2 State Street 4.67
All Respondents 4.56
1 4 5 6 7 8 18