2019 Transition Management Survey

Transition Manager League Tables


Number of Regions Qualified and Responses
(Europe/UK/MENA Providers)

Qualified providers Number of responses
BlackRock 13
Citi 5
Macquarie 6
Northern Trust 5
All Respondents 36

Percentage of “Extremely Satisfied” Clients
(Europe/UK/MENA Providers)

Rank “Extremely Satisfied”
1 Northern Trust 100.0%
2 BlackRock 84.6%
3 Macquarie 83.3%
4 Citi 80.0%
All Respondents 83.0%

Transition Complexity (Europe/UK/MENA Providers)

(5 = “extremely complex”; 1 = “very simple”)

Rank Transition complexity
1 Macquarie 4.17
2 Northern Trust 3.80
2 BlackRock 3.75
4 Citi 2.80
All Respondents 3.62

Disclosure of Performance vs Benchmarks
(Europe/UK/MENA Providers)

5 = “complete disclosure”; 1 = “no disclosure”

Rank Disclosure
of performance
vs benchmarks
1 Macquarie 4.80
2 Northern Trust 4.75
3 Citi 4.60
4 BlackRock 4.58
All Respondents 4.65

Assessment of Performance vs Pre-trade Estimate
(Europe/UK/MENA Providers)

5 = “always below”; 1 = “always above”

Rank Performance vs. central point estimate
1 Macquarie 3.50
2 Northern Trust 3.40
3 BlackRock 3.31
4 Citi 3.20
All Respondents 3.30

Overall Satisfaction (Europe/UK/MENA Providers)

5 = “extremely satisfied”; 1 = “not at all satisfied”

Rank Overall satisfaction
1 Northern Trust 5.00
2 BlackRock 4.85
3 Citi 4.80
4 Macquarie 4.67
All Respondents 4.76
1 5 6 7 8 9 18