- Introduction & Methodology
- Industry Trends
- Respondent Profile
- Defined Benefit Plans
- Portfolio Characteristics
- LDI Usage
- League Tables
- Vendor Ratings
- Number of Responses and Scores
- Average Scores by Categories
- Vendor Details
- BlackRock
- Goldman Sachs Asset Management
- Jennison Associates
- Legal & General Investment Management America
- NISA Investment Advisors
- PIMCO
- Prudential
- Wellington Management
- Western Asset
Vendor Details
Prudential
Overall offering
| 5 = Extremely satisfied | 40% |
| 4 | 20% |
| 3 | 40% |
| 2 | 0% |
| 1 = Unsatisfied | 0% |
Average scores by category
| Responsiveness | 4.27 |
| Timely reporting | 4.44 |
| New ideas | 3.91 |
| Knowledge sharing | 4.09 |
| Accessibility | 4.22 |
| Funded status attribution | 4.14 |
Comment
Like almost all of the LDI providers in the survey, Prudential’s scores from clients are down this year. Still, the firm collects two top five scores, a 4.44 out of 5.00 for timely performance reporting, and a 4.14 for funded status attribution. Both of these areas were also standouts for Prudential in our 2017 survey. The only category needing attention is perhaps new ideas and solutions, where clients give the firm its only average score below a 4.00.