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2018 Transition Management Survey

Past Surveys

Claudi Kessels

Transition Manager League Tables


Number of Regions Qualified and Responses


Number of Regions Qualified and Responses



(Canada Providers)


Qualified providers Number




of responses
Pavilion 9
Russell 6
State Street 7
All Respondents 22

















Percentage of “Extremely Satisfied” Clients



(Canada Providers)


Rank “Extremely




Satisfied”
1 Pavilion 89%
2 State Street 71%
3 Russell 50%
All Respondents 73%

















Transition Complexity (Canada Providers)


(5 = “extremely complex”; 1 = “very simple”)


Rank Transition




complexity
1 Russell 3.50
2 State Street 3.14
3 Pavilion 2.67
All Respondents 3.10

















Disclosure of Performance vs Benchmarks



(Canada Providers)


5 = “complete disclosure”; 1 = “no disclosure”


Rank Disclosure




of performance




vs benchmarks
1 Pavilion 4.67
2 State Street 4.57
3 Russell 4.17
All Respondents 4.47

















Overall Satisfaction (Canada Providers)


5 = “extremely satisfied”; 1 = “not at all satisfied”


Rank Overall




satisfaction
1 Pavilion 4.89
2 State Street 4.71
3 Russell 4.50
All Respondents 4.73









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