2018 Transition Management Survey

Transition Manager League Tables




Number of Regions Qualified and Responses





Number of Regions Qualified and Responses

(Europe/UK/MENA Providers)





Qualified providers Number


of responses
Russell 7
Northern Trust 7
BlackRock 7
All Respondents 21









Percentage of “Extremely Satisfied” Clients

(Europe/UK/MENA Providers)





Rank “Extremely


Satisfied”
1 Russell 43%
1 Northern Trust 43%
1 BlackRock 43%
All Respondents 43%









Transition Complexity (Europe/UK/MENA Providers)





(5 = “extremely complex”; 1 = “very simple”)





Rank Transition


complexity
1 BlackRock 3.43
2 Russell 3.14
2 Northern Trust 3.14
All Respondents 3.24









Disclosure of Performance vs Benchmarks

(Europe/UK/MENA Providers)





5 = “complete disclosure”; 1 = “no disclosure”





Rank Disclosure


of performance


vs benchmarks
1 BlackRock 4.43
2 Russell 4.29
3 Northern Trust 4.00
All Respondents 4.24









Overall Satisfaction (Europe/UK/MENA Providers)





5 = “extremely satisfied”; 1 = “not at all satisfied”





Rank Overall


satisfaction
1 Northern Trust 4.43
2 BlackRock 4.29
3 Russell 4.00
All Respondents 4.24





1 5 6 7 8 9 19