2018 Transition Management Survey

Transition Manager League Tables




Number of Regions Qualified and Responses





Number of Regions Qualified and Responses

(Asia/Pacific Providers)





Qualified providers Number


of responses
Citi 6
Macquarie 9
State Street 9
All Respondents 24









Percentage of “Extremely Satisfied” Clients

(Asia/Pacific Providers)





Rank “Extremely


Satisfied”
1 Macquarie 56%
2 Citi 50%
3 State Street 22%
All Respondents 53%









Transition Complexity (Asia/Pacific Providers)





(5 = “extremely complex”; 1 = “very simple”)





Rank Transition


complexity
1 Citi 3.20
2 Macquarie 3.11
3 State Street 3.00
All Respondents 3.10









Disclosure of Performance vs Benchmarks

(Asia/Pacific Providers)





5 = “complete disclosure”; 1 = “no disclosure”





Rank Disclosure


of performance


vs benchmarks
1 Citi 4.40
2 Macquarie 4.22
3 State Street 3.78
All Respondents 4.13









Overall Satisfaction (Asia/Pacific Providers)





5 = “extremely satisfied”; 1 = “not at all satisfied”





Rank Overall


satisfaction
1 Macquarie 4.56
2 Citi 4.33
3 State Street 3.56
All Respondents 4.13





1 6 7 8 9 10 19