Vendor Ratings
Legal & General Investment Management America16 Responses
Overall Offering
| Average Score | 4.71 (+8.8% from 2014) |
| 5 = Extremely satisfied | 71% |
| 4 | 29% |
| 3 | 0% |
| 2 | 0% |
| 1 = Unsatisfied | 0% |
Average scores by category
| Responsiveness to general inquiries | 4.56 |
| Timely performance reporting | 4.44 |
| New ideas and solutions | 4.44 |
| Knowledge sharing | 4.50 |
| Accessibility to investment team | 4.60 |
| Funded-status attribution | 4.71 |
How/why LGIMA was selected
| Existing relationship | 19% |
| Consultant recommendation | 38% |
| Board/staff due diligence | 38% |
| Other | 25% |
The most improved since last year, LGIMA saw its overall score rise from 4.33 to 4.71 out of 5.
A total of 71% of respondents said they were “extremely satisfied” with the service they had received from LGIMA. Its responsiveness and accessibility to investment team stand out as particularly strong scores, just marginally behind leaders Goldman Sachs Asset Management and NISA Investment Advisors.
Most notably, LGIMA received the highest rating for funded-status attribution.
As it expands into new business areas such as indexing, this year’s survey results indicate that liability-driven investment is an area of strength with a bank of satisfied clients.