Vendor Ratings
Prudential19 Responses
Overall Offering
| Average Score |
4.57 (+8.8% from 2016) |
| 5 = Extremely satisfied |
57% |
| 4 |
43% |
| 3 |
0% |
| 2 |
0% |
| 1 = Unsatisfied |
0% |
Average scores by category
| Responsiveness to general inquiries |
4.53 |
| Timely performance reporting |
4.60 |
| New ideas and solutions |
4.21 |
| Knowledge sharing |
4.42 |
| Accessibility to investment team |
4.80 |
| Funded-status attribution |
4.50 |
How/why Prudential was selected
| Existing relationship |
29% |
| Consultant recommendation |
43% |
| Board/staff due diligence |
29% |
| Other |
14% |
PRUDENTIAL just missed garnering enough responses last year to be included in written comments and league tables, but is solidly in the mix this year in terms of response levels. Its score for overall offering is also much higher this year, but unfortunately just missed the league table for that category. However, Prudential’s scores are exceptionally high in several other areas, like investment team accessibility, where clients gave the firm a near-perfect score of 4.80. Scores for timely performance reporting, knowledge sharing, as well as funded status attribution are also league table-worthy.
